I keep getting messages that say "This site is not secure" when trying to access AU Library resources. What should I do?

Answer

When accessing some databases through the AU Library, you may encounter screens with messages such as:

  • "There is a problem with this website's security certificate";
  • "Your connection is not secure"; or,
  • "Your connection is not private".

These warnings will come up when going to sites that use “secure authentication”, or start with “https://”. In these cases, there is really not a problem; it is just that current web browsers are not programmed to interpret the URLs that we have to use in order for users to access secure sites through our proxy server.

You will find instructions on how to create security certificate exceptions in AU Library's Tech Support Guide.

  • Last Updated Aug 12, 2021
  • Views 44
  • Answered By Jennifer Rempel

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